IRIS incident

Service outlets not loading no verified order forms

Minor Resolved View vendor source →

IRIS experienced a minor incident on September 11, 2023 affecting Web, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2023, 10:16 AM UTC
Resolved
Sep 11, 2023, 10:51 AM UTC
Duration
34m
Detected by Pingoru
Sep 11, 2023, 10:16 AM UTC

Affected components

Web

Update timeline

  1. investigating Sep 11, 2023, 10:16 AM UTC

    During post deployment checks it has been observed that in a certain scenario some service Outlets were not loading the Non Verified Order Form. We are therefore rolling back to the previous version while we investigate this issue.

  2. identified Sep 11, 2023, 10:45 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 11, 2023, 10:51 AM UTC

    This incident has been resolved.