IRIS incident

V4 API Not responding

Critical Resolved View vendor source →

IRIS experienced a critical incident on August 14, 2018 affecting Web and Mobile and 1 more component, lasting 6h 24m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2018, 10:51 AM UTC
Resolved
Aug 14, 2018, 05:16 PM UTC
Duration
6h 24m
Detected by Pingoru
Aug 14, 2018, 10:51 AM UTC

Affected components

WebMobileRoomPublic API

Update timeline

  1. identified Aug 14, 2018, 10:51 AM UTC

    We are currently experiencing a problem with our Public API. This affects all our apps. Engineers are working to resolve this. An update will be posted in 60 minutes.

  2. monitoring Aug 14, 2018, 10:54 AM UTC

    This has been resolved and we are currently monitoring the endpoint to ensure the stability of the remedial action.

  3. resolved Aug 14, 2018, 05:16 PM UTC

    This incident has been resolved.