IRIS incident

Slow email delivery

Notice Resolved View vendor source →

IRIS experienced a notice incident on March 13, 2019 affecting Email, lasting 3h 16m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2019, 12:16 PM UTC
Resolved
Mar 13, 2019, 03:32 PM UTC
Duration
3h 16m
Detected by Pingoru
Mar 13, 2019, 12:16 PM UTC

Affected components

Email

Update timeline

  1. monitoring Mar 13, 2019, 12:16 PM UTC

    One of our providers have notified us that email delivery may delayed by up to 15 minutes. This will affect password reset emails and notifications. The SMS and Voice channels remains unaffected. We have been advised that this may last until 15:00 UTC

  2. resolved Mar 13, 2019, 03:32 PM UTC

    This incident has been resolved.