IPRO Outage History
IPRO is up right nowPingoru has recorded 60 incidents for IPRO: 11 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 41 of 744 (6%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 549 (0%) |
Incidents, newest first
Notice May 17, 2026 Issues with IPRO Cloud Canada 1d 17h IPRO Cloud - CA, IPRO Services Environment - Canada
Started May 17, 2026, 05:44 AM UTC· resolved May 18, 2026, 10:49 PM UTC
- investigating May 17, 2026, 05:44 AM UTC
We are currently investigating an issue affecting environments hosted in IPRO Cloud Canada. Users may experience issues accessing hosted resources while we work to restore service.
- monitoring May 18, 2026, 06:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 18, 2026, 10:49 PM UTC
This incident has been resolved.
Minor March 8, 2026 Routine Cloud Maintenance - Refresh Group 4 - 3/07/2026 –
Started Mar 08, 2026, 04:00 AM UTC· resolved Mar 08, 2026, 04:00 AM UTC
- monitoring Mar 08, 2026, 04:00 AM UTC
Mar 7, 21:00 MST Completed - The scheduled maintenance has been completed. Mar 7, 13:00 MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 20, 12:42 MST Scheduled - Your IPRO Cloud environment will undergo routine maintenance on 3/07/2026 from 1PM to 9PM MST. Please ensure that any data processing in eCapture, Job Manager, and LiveEDA is either paused or completed prior to the maintenance start time. Access to the following will be unavailable during this maintenance window: - IPRO Cloud Portal (Citrix) - IPRO Open Discovery - IPRO LiveEDA Search If you have any questions or concerns, please email [email protected]
Minor March 1, 2026 Routine Cloud Maintenance - Refresh Group 3 - 2/28/2026 –
Started Mar 01, 2026, 04:00 AM UTC· resolved Mar 01, 2026, 04:00 AM UTC
- monitoring Mar 01, 2026, 04:00 AM UTC
Feb 28, 21:00 MST Completed - The scheduled maintenance has been completed. Feb 28, 13:00 MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 13, 11:29 MST Scheduled - Your IPRO Cloud environment will undergo routine maintenance on 2/28/2026 from 1PM to 9PM MST. Please ensure that any data processing in eCapture, Job Manager, and LiveEDA is either paused or completed prior to the maintenance start time. Access to the following will be unavailable during this maintenance window: - IPRO Cloud Portal (Citrix) - IPRO Open Discovery - IPRO LiveEDA Search If you have any questions or concerns, please email [email protected]
Minor February 22, 2026 Routine Cloud Maintenance - Refresh Group 2 - 2/21/2026 –
Started Feb 22, 2026, 04:00 AM UTC· resolved Feb 22, 2026, 04:00 AM UTC
- monitoring Feb 22, 2026, 04:00 AM UTC
Feb 21, 21:00 MST Completed - The scheduled maintenance has been completed. Feb 21, 13:00 MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 6, 12:05 MST Scheduled - Your IPRO Cloud environment will undergo routine maintenance on 2/21/2026 from 1PM to 9PM MST. Please ensure that any data processing in eCapture, Job Manager, and LiveEDA is either paused or completed prior to the maintenance start time. Access to the following will be unavailable during this maintenance window: - IPRO Cloud Portal (Citrix) - IPRO Open Discovery - IPRO LiveEDA Search If you have any questions or concerns, please email [email protected]
Minor February 15, 2026 Routine Cloud Maintenance - Refresh Group 1 - 2/14/2026 –
Started Feb 15, 2026, 04:00 AM UTC· resolved Feb 15, 2026, 04:00 AM UTC
- monitoring Feb 15, 2026, 04:00 AM UTC
Feb 14, 21:00 MST Completed - The scheduled maintenance has been completed. Feb 14, 13:00 MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 30, 11:49 MST Scheduled - Your IPRO Cloud environment will undergo routine maintenance on 2/14/2026 from 1PM to 9PM MST. Please ensure that any data processing in eCapture, Job Manager, and LiveEDA is either paused or completed prior to the maintenance start time. Access to the following will be unavailable during this maintenance window: - IPRO Cloud Portal (Citrix) - IPRO Open Discovery - IPRO LiveEDA Search
Minor December 7, 2025 Routine Cloud Maintenance - Refresh Group 4 - 12/06/2025 –
Started Dec 07, 2025, 04:00 AM UTC· resolved Dec 07, 2025, 04:00 AM UTC
- monitoring Dec 07, 2025, 04:00 AM UTC
Dec 6, 21:00 MST Completed - The scheduled maintenance has been completed. Dec 6, 13:00 MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 21, 15:29 MST Scheduled - Your IPRO Cloud environment will undergo routine maintenance on 12/06/2025 from 1PM to 9PM MST. Please ensure that any data processing in eCapture, Job Manager, and LiveEDA is either paused or completed prior to the maintenance start time. Access to the following will be unavailable during this maintenance window: - IPRO Cloud Portal (Citrix) - IPRO Open Discovery - IPRO LiveEDA Search If you have any questions or concerns, please email [email protected]
Minor November 30, 2025 Routine Cloud Maintenance - Refresh Group 3 - 11/29/2025 –
Started Nov 30, 2025, 04:00 AM UTC· resolved Nov 30, 2025, 04:00 AM UTC
- monitoring Nov 30, 2025, 04:00 AM UTC
Nov 29, 21:00 MST Completed - The scheduled maintenance has been completed. Nov 29, 13:00 MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 14, 12:21 MST Scheduled - Your IPRO Cloud environment will undergo routine maintenance on 11/29/2025 from 1PM to 9PM MST. Please ensure that any data processing in eCapture, Job Manager, and LiveEDA is either paused or completed prior to the maintenance start time. Access to the following will be unavailable during this maintenance window: - IPRO Cloud Portal (Citrix) - IPRO Open Discovery - IPRO LiveEDA Search If you have any questions or concerns, please email [email protected]
Minor November 23, 2025 Routine Cloud Maintenance - Refresh Group 2 - 11/22/2025 –
Started Nov 23, 2025, 04:00 AM UTC· resolved Nov 23, 2025, 04:00 AM UTC
- monitoring Nov 23, 2025, 04:00 AM UTC
Nov 22, 21:00 MST Completed - The scheduled maintenance has been completed. Nov 22, 13:00 MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 7, 13:40 MST Scheduled - Your IPRO Cloud environment will undergo routine maintenance on 11/22/2025 from 1PM to 9PM MST. Please ensure that any data processing in eCapture, Job Manager, and LiveEDA is either paused or completed prior to the maintenance start time. Access to the following will be unavailable during this maintenance window: - IPRO Cloud Portal (Citrix) - IPRO Open Discovery - IPRO LiveEDA Search If you have any questions or concerns, please email [email protected]
Minor November 16, 2025 Routine Cloud Maintenance - Refresh Group 1 - 11/15/2025 –
Started Nov 16, 2025, 04:00 AM UTC· resolved Nov 16, 2025, 04:00 AM UTC
- monitoring Nov 16, 2025, 04:00 AM UTC
Nov 15, 21:00 MST Completed - The scheduled maintenance has been completed. Nov 15, 13:00 MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 31, 12:47 MST Scheduled - Your IPRO Cloud environment will undergo routine maintenance on 11/15/2025 from 1PM to 9PM MST. Please ensure that any data processing in eCapture, Job Manager, and LiveEDA is either paused or completed prior to the maintenance start time. Access to the following will be unavailable during this maintenance window: - IPRO Cloud Portal (Citrix) - IPRO Open Discovery - IPRO LiveEDA Search If you have any questions or concerns, please email [email protected]
Minor November 2, 2025 Scheduled Maintenance - CloudFiles - 11/01/2025 –
Started Nov 02, 2025, 04:00 AM UTC· resolved Nov 02, 2025, 04:00 AM UTC
- monitoring Nov 02, 2025, 04:00 AM UTC
Nov 1, 21:00 MST Completed - The scheduled maintenance has been completed. Nov 1, 20:00 MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 17, 13:16 MST Scheduled - We will be undergoing maintenance to the CloudFiles SFTP application on 11/01/2025 at 8pm MST. Maintenance is expected to last 1 hour. During this time the CloudFiles site will be unavailable.
Minor October 26, 2025 Scheduled Maintenance - CloudFiles - 10/25/2025 –
Started Oct 26, 2025, 04:00 AM UTC· resolved Oct 26, 2025, 04:00 AM UTC
- monitoring Oct 26, 2025, 04:00 AM UTC
Oct 25, 21:00 MST Completed - The scheduled maintenance has been completed. Oct 25, 20:00 MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 17, 12:45 MST Scheduled - We will be undergoing maintenance to the CloudFiles SFTP application on 10/25/2025 at 8pm MST. Maintenance is expected to last 1 hour. During this time the CloudFiles site will be unavailable.
Notice April 25, 2025 Issues with IPRO Cloud Services - US sites 2h 8m IPRO Services Environment - USA, IPRO Services Environment - USA 2, IPRO Services Environment - USA 3
Started Apr 25, 2025, 03:38 PM UTC· resolved Apr 25, 2025, 05:47 PM UTC
- investigating Apr 25, 2025, 03:38 PM UTC
We are currently investigating an issue accessing IPRO Cloud Services sites in the US.
- monitoring Apr 25, 2025, 04:48 PM UTC
A fix has been implemented and we are monitoring the results
- resolved Apr 25, 2025, 05:47 PM UTC
This incident has been resolved.
Major February 6, 2025 Issues accessing Open Discovery sites 7m IPRO Cloud - US, IPRO Services Environment - USA, IPRO Services Environment - USA 2, IPRO Services Environment - USA 3
Started Feb 06, 2025, 08:48 PM UTC· resolved Feb 06, 2025, 08:56 PM UTC
- investigating Feb 06, 2025, 08:48 PM UTC
We are currently investigating issues with accessing Open Discovery sites in US IPRO Cloud.
- resolved Feb 06, 2025, 08:56 PM UTC
This issue has been resolved.
Minor November 5, 2024 Issues with CloudFiles 3m IPRO Cloud - US, IPRO Cloud - CA, IPRO Services Environment - USA, IPRO Services Environment - USA 2 and 2 more
Started Nov 05, 2024, 02:43 PM UTC· resolved Nov 05, 2024, 02:46 PM UTC
- identified Nov 05, 2024, 02:43 PM UTC
We have identified an issue with the portal at cloudfiles.iprotech.com. This issue also affects connections through Filezilla.
- resolved Nov 05, 2024, 02:46 PM UTC
This issue has been resolved.
Minor October 28, 2024 Issues with ticketing portal 1h 6m IPRO Cloud - US, IPRO Cloud - CA, IPRO Cloud - EU, IPRO Services Environment - USA and 3 more
Started Oct 28, 2024, 02:09 PM UTC· resolved Oct 28, 2024, 03:15 PM UTC
- investigating Oct 28, 2024, 02:09 PM UTC
We are currently experiencing issues with the ticketing portal for [email protected]. Requests for IPRO Services/Cloud may not receive a response during this time.
- resolved Oct 28, 2024, 03:15 PM UTC
This issue has been resolved.