IPRO incident

IPRO Technical Support Phone System Outage

Critical Resolved View vendor source →

IPRO experienced a critical incident on May 25, 2021, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
May 25, 2021, 08:57 PM UTC
Resolved
May 25, 2021, 11:03 PM UTC
Duration
2h 6m
Detected by Pingoru
May 25, 2021, 08:57 PM UTC

Update timeline

  1. investigating May 25, 2021, 08:57 PM UTC

    We are currently investigating this issue, at this time Technical Support is unable to be reached by phone. We apologize about this inconvenience, if you need support please contact [email protected].

  2. resolved May 25, 2021, 11:03 PM UTC

    Thank you for your patience. This incident has been resolved, the phone systems are fully operational.