IPRO incident

CloudFiles Currently Inaccessible

Minor Resolved View vendor source →

IPRO experienced a minor incident on August 21, 2023 affecting IPRO Cloud Login Portal, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2023, 11:38 PM UTC
Resolved
Aug 22, 2023, 12:18 AM UTC
Duration
40m
Detected by Pingoru
Aug 21, 2023, 11:38 PM UTC

Affected components

IPRO Cloud Login Portal

Update timeline

  1. investigating Aug 21, 2023, 11:38 PM UTC

    We are currently investigating this issue. Access to the Cloud Portal (Citrix) is still operational. This is currently affecting CloudFiles.iprotech.com and FTP Transfers.

  2. monitoring Aug 22, 2023, 12:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 22, 2023, 12:18 AM UTC

    This incident has been resolved.