IPRO experienced a critical incident on June 6, 2024 affecting IPRO Services Environment - USA 2, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
IPRO Services Environment - USA 2
Update timeline
- identified Jun 06, 2024, 05:28 PM UTC
We're seeing an issue with file shares hosted in the Enterprise 2 environment. Components affected due to this issue: Document Viewer MediaShuttle Exports Processing We have identified the issue and are working on a fix. We will reach out as soon as we have more information.
- resolved Jun 06, 2024, 05:45 PM UTC
This issue has been resolved.