IPRO incident

Issues with Citrix in IPRO Cloud Canada

Major Resolved View vendor source →

IPRO experienced a major incident on September 5, 2024 affecting IPRO Cloud Login Portal, lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2024, 12:40 PM UTC
Resolved
Sep 05, 2024, 03:43 PM UTC
Duration
3h 2m
Detected by Pingoru
Sep 05, 2024, 12:40 PM UTC

Affected components

IPRO Cloud Login Portal

Update timeline

  1. investigating Sep 05, 2024, 12:40 PM UTC

    We are investigating issues with Citrix Connections to IPRO Cloud Canada.

  2. monitoring Sep 05, 2024, 02:52 PM UTC

    A fix has been implemented and we are testing/monitoring.

  3. resolved Sep 05, 2024, 03:43 PM UTC

    This incident has been resolved.