IPRO experienced a minor incident on October 14, 2020 affecting IPRO Cloud - US, lasting 7h 41m. The incident has been resolved; the full update timeline is below.
Affected components
IPRO Cloud - US
Update timeline
- investigating Oct 14, 2020, 09:48 PM UTC
An issue with our phone system is preventing inbound calls. To reach Technical Support send an email to [email protected], or you can join an online chat session here: https://iprotech.com/support/
- resolved Oct 15, 2020, 05:29 AM UTC
Calls to the Technical Support team are now being properly routed. Thank you for your patience as we worked to resolve the issue.