IPRO incident

NetGovern Phone System - Intermittent issue

Minor Resolved View vendor source →

IPRO experienced a minor incident on October 27, 2020, lasting 1d 20h. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2020, 07:31 PM UTC
Resolved
Oct 29, 2020, 04:04 PM UTC
Duration
1d 20h
Detected by Pingoru
Oct 27, 2020, 07:31 PM UTC

Update timeline

  1. investigating Oct 27, 2020, 07:31 PM UTC

    NetGovern has identified an intermittent issue with incoming phone calls and have engaged our provider for assistance. If you are unable to reach us by phone please contact technical support via email: [email protected] Thank you for your patience,

  2. resolved Oct 29, 2020, 04:04 PM UTC

    All incoming calls to NetGovern are now being properly routed. Thank you again for your patience as we worked to resolve the issue.