IPRO experienced a major incident on February 4, 2021 affecting IPRO Cloud - US and IPRO Services Environment - USA, lasting 1h 45m. The incident has been resolved; the full update timeline is below.
Affected components
IPRO Cloud - USIPRO Services Environment - USA
Update timeline
- investigating Feb 04, 2021, 04:47 PM UTC
We are currently experiencing an unexpected issue when users attempt to launch Ipro for enterprise in our Cloud and Services. We are working to remedy the issue as quickly as possible, and will send a notification as soon as it's resolved. Thanks for your patience.
- identified Feb 04, 2021, 04:48 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 04, 2021, 05:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 04, 2021, 06:33 PM UTC
This incident has been resolved.