IPRO incident

Issues with Cloud Portals

Major Resolved View vendor source →

IPRO experienced a major incident on April 22, 2022 affecting IPRO Cloud - US and IPRO Cloud Login Portal and 1 more component, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2022, 09:53 PM UTC
Resolved
Apr 22, 2022, 11:09 PM UTC
Duration
1h 15m
Detected by Pingoru
Apr 22, 2022, 09:53 PM UTC

Affected components

IPRO Cloud - USIPRO Cloud Login PortalIPRO Services Environment - USAIPRO Services Environment - USA 2

Update timeline

  1. investigating Apr 22, 2022, 09:53 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 22, 2022, 09:55 PM UTC

    We are currently experiencing issues with access to IPRO for Enterprise Review sites and the Citrix Cloud portal. We are currently investigating the issue.

  3. resolved Apr 22, 2022, 11:09 PM UTC

    This incident has been resolved.