IPRO incident

Issues with ticketing portal

Minor Resolved View vendor source →

IPRO experienced a minor incident on October 28, 2024 affecting IPRO Cloud - US and IPRO Cloud - CA and 1 more component, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2024, 02:09 PM UTC
Resolved
Oct 28, 2024, 03:15 PM UTC
Duration
1h 6m
Detected by Pingoru
Oct 28, 2024, 02:09 PM UTC

Affected components

IPRO Cloud - USIPRO Cloud - CAIPRO Cloud - EUIPRO Services Environment - USAIPRO Services Environment - USA 2IPRO Services Environment - USA 3IPRO Services Environment - Canada

Update timeline

  1. investigating Oct 28, 2024, 02:09 PM UTC

    We are currently experiencing issues with the ticketing portal for [email protected]. Requests for IPRO Services/Cloud may not receive a response during this time.

  2. resolved Oct 28, 2024, 03:15 PM UTC

    This issue has been resolved.