IP Quality Score incident

Increased error rates

Minor Resolved View vendor source →

IP Quality Score experienced a minor incident on September 15, 2026, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2026, 06:28 PM UTC
Resolved
Sep 15, 2026, 07:01 PM UTC
Duration
33m
Detected by Pingoru
Sep 15, 2026, 06:28 PM UTC

Update timeline

  1. investigating Sep 15, 2026, 06:28 PM UTC

    We are investigating increased error rates in our NC region

  2. identified Sep 15, 2026, 06:47 PM UTC

    We have identified the cause of the increased error rates. The issue was caused by faulty infrastructure. Traffic remains impacted while we work to restore normal service.

  3. resolved Sep 15, 2026, 07:01 PM UTC

    The issue causing increased error rates has been resolved. Traffic was re-routed to avoid this portion of the infrastructure and service has returned to normal. We appreciate your patience while we worked to resolve the issue.