IONOS Canada incident

Disruption in logging into the Control Panel

Minor Resolved View vendor source →

IONOS Canada experienced a minor incident on April 11, 2024 affecting IONOS Control Panel, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2024, 09:42 AM UTC
Resolved
Apr 11, 2024, 11:19 AM UTC
Duration
1h 37m
Detected by Pingoru
Apr 11, 2024, 09:42 AM UTC

Affected components

IONOS Control Panel

Update timeline

  1. identified Apr 11, 2024, 09:42 AM UTC

    Some customers may be getting sporadic errors upon logging in to the Control Panel. Additionally, our Customer Service may not be able to answer all questions related to your account.

  2. identified Apr 11, 2024, 10:18 AM UTC

    Our technicians are currently working on resolving this issue. Thank you for your patience and understanding.

  3. resolved Apr 11, 2024, 11:19 AM UTC

    The issue has been resolved.