IONOS Canada incident

Disruption in logging into the Control Panel

Major Resolved View vendor source →

IONOS Canada experienced a major incident on May 7, 2024 affecting IONOS Login, lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2024, 09:57 AM UTC
Resolved
May 07, 2024, 12:14 PM UTC
Duration
2h 17m
Detected by Pingoru
May 07, 2024, 09:57 AM UTC

Affected components

IONOS Login

Update timeline

  1. identified May 07, 2024, 09:57 AM UTC

    Currently, some customers are not able to log in to the Control Panel.

  2. monitoring May 07, 2024, 11:53 AM UTC

    We apologize to customers who were affected by this disruption. We are working to ensure that similar issues do not occur in the future.

  3. resolved May 07, 2024, 12:14 PM UTC

    The issue has been resolved.