IONOS Canada incident

Receiving emails may be delayed for some customers

Minor Resolved View vendor source →

IONOS Canada experienced a minor incident on June 7, 2024 affecting Receiving Emails, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Jun 07, 2024, 04:39 PM UTC
Resolved
Jun 07, 2024, 05:43 PM UTC
Duration
1h 4m
Detected by Pingoru
Jun 07, 2024, 04:39 PM UTC

Affected components

Receiving Emails

Update timeline

  1. identified Jun 07, 2024, 04:39 PM UTC

    Some customers may be experiencing issues receiving emails.

  2. identified Jun 07, 2024, 05:28 PM UTC

    We have successfully minimized the disruption and are working to completely resolve it as soon as possible.

  3. identified Jun 07, 2024, 05:32 PM UTC

    We have eliminated the disruption for almost everyone affected.

  4. resolved Jun 07, 2024, 05:43 PM UTC

    The systems are stable and all services are functioning normally again.