IONOS Canada incident

Email address creation may not be possible

Minor Resolved View vendor source →

IONOS Canada experienced a minor incident on September 4, 2024 affecting IONOS Control Panel, lasting 13h 26m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2024, 08:13 PM UTC
Resolved
Sep 05, 2024, 09:40 AM UTC
Duration
13h 26m
Detected by Pingoru
Sep 04, 2024, 08:13 PM UTC

Affected components

IONOS Control Panel

Update timeline

  1. identified Sep 04, 2024, 08:13 PM UTC

    Some customers may be experiencing issues creating email address

  2. identified Sep 05, 2024, 06:18 AM UTC

    We are still working on resolving the technical issue. Thank you for your patience and understanding.

  3. resolved Sep 05, 2024, 09:40 AM UTC

    The issue has been resolved. Our apologies for the inconvenience caused.