Ionic Framework incident

Ionic Appflow Builds Failing with Timeout Error

Major Resolved View vendor source →

Ionic Framework experienced a major incident on July 29, 2019 affecting Ionic Appflow Live Update Service and Ionic Appflow Build Service, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2019, 11:25 PM UTC
Resolved
Jul 30, 2019, 12:41 AM UTC
Duration
1h 15m
Detected by Pingoru
Jul 29, 2019, 11:25 PM UTC

Affected components

Ionic Appflow Live Update ServiceIonic Appflow Build Service

Update timeline

  1. investigating Jul 29, 2019, 11:25 PM UTC

    Our developers are investigating an increased number of pending and failed Ionic Appflow builds for some customers. This affects Ionic Deploy and Ionic Package.

  2. investigating Jul 30, 2019, 12:04 AM UTC

    We are continuing to investigate the issue with Deploy and Package builds seeing increased failure rates. This outage does *not* affect iOS Package builds - it is limited to Deploy builds and Android Package builds.

  3. monitoring Jul 30, 2019, 12:28 AM UTC

    Our developers have implemented a fix for the build issue and our runners should be working normally again. We are monitoring the situation to ensure the issue has been resolved.

  4. resolved Jul 30, 2019, 12:41 AM UTC

    The timeout error that was occurring for Ionic Deploy and Android Package builds should now be resolved - please try your builds again and contact us using the links below if you continue having issues. Thank you for your patience!