Ionic Framework incident

Login fails to display dashboard

Critical Resolved View vendor source →

Ionic Framework experienced a critical incident on February 22, 2021 affecting Ionic Appflow Dashboard, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Feb 22, 2021, 07:00 PM UTC
Resolved
Feb 22, 2021, 08:57 PM UTC
Duration
1h 57m
Detected by Pingoru
Feb 22, 2021, 07:00 PM UTC

Affected components

Ionic Appflow Dashboard

Update timeline

  1. investigating Feb 22, 2021, 07:24 PM UTC

    We are currently investigating reports of login failing to properly display the Appflow dashboard. We'll post an update as soon as we have new information to share. Thanks for your patience.

  2. monitoring Feb 22, 2021, 07:47 PM UTC

    We've released a preliminary fix which appears to be effective. Login should now behave as expected. We will continue to monitor for a recurrence.

  3. resolved Feb 22, 2021, 08:57 PM UTC

    This incident has been resolved. Thanks for your patience, If you are seeing an issue please contact support.

  4. postmortem Mar 05, 2021, 03:50 PM UTC

    _One ECS container type recently began utilizing more memory which caused at least one of the EC2 instances to get into an invalid state. We have changed the configuration for the container type._