Ionic Framework incident

Appflow live update process is running slow or fails sporadically

Minor Resolved View vendor source →

Ionic Framework experienced a minor incident on September 22, 2022 affecting Ionic Appflow Live Update Service, lasting 1d 4h. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2022, 05:36 PM UTC
Resolved
Sep 23, 2022, 09:54 PM UTC
Duration
1d 4h
Detected by Pingoru
Sep 22, 2022, 05:36 PM UTC

Affected components

Ionic Appflow Live Update Service

Update timeline

  1. identified Sep 22, 2022, 05:36 PM UTC

    We are currently seeing reports of live updates failures or slower live updates. This appears to be related to degraded performance with our CDN and our engineers are currently testing a workaround. We will keep you informed on further updates, thanks for your patience.

  2. monitoring Sep 22, 2022, 08:01 PM UTC

    Our engineering team has deployed a fix for this issue and it appears to fix this issue. We are still monitoring the fix and working on a permanent fix. Please reach out to our support team in case you are still seeing any issues. Thanks for your patience.

  3. resolved Sep 23, 2022, 09:54 PM UTC

    We were able to confirm that this issue is resolved by the fix deployed by our engineering team. Please reach out to our support in case you are still seeing any issues. Thanks for your patience.