IO Tools incident

AI models overloaded

Critical Resolved View vendor source →

IO Tools experienced a critical incident on May 20, 2025 affecting API, lasting 8h 37m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2025, 04:00 AM UTC
Resolved
May 20, 2025, 12:37 PM UTC
Duration
8h 37m
Detected by Pingoru
May 20, 2025, 04:00 AM UTC

Affected components

API

Update timeline

  1. identified May 20, 2025, 07:59 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved May 20, 2025, 12:37 PM UTC

    This incident has been resolved.