Involve Visual Collaboration incident

ISDN Prefix Service

Critical Resolved View vendor source →

Involve Visual Collaboration experienced a critical incident on November 12, 2020 affecting ISDN Gateway & Prefix's, lasting 12d 22h. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2020, 05:45 PM UTC
Resolved
Nov 25, 2020, 04:21 PM UTC
Duration
12d 22h
Detected by Pingoru
Nov 12, 2020, 05:45 PM UTC

Affected components

ISDN Gateway & Prefix's

Update timeline

  1. identified Nov 12, 2020, 05:45 PM UTC

    We have identified an issue with our ISDN platform, we are currently in contact with our providers to get this issue resolved. This is only affecting the ISDN prefix's not the cloud-based services attached.

  2. resolved Nov 25, 2020, 04:21 PM UTC

    This incident has been resolved.