Invoice Simple incident

Major performance issue

Major Resolved View vendor source →

Invoice Simple experienced a major incident on July 6, 2022 affecting Invoice service, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2022, 03:18 PM UTC
Resolved
Jul 06, 2022, 06:27 PM UTC
Duration
3h 9m
Detected by Pingoru
Jul 06, 2022, 03:18 PM UTC

Affected components

Invoice service

Update timeline

  1. investigating Jul 06, 2022, 03:18 PM UTC

    Our services are affected by major performance issue in the back end servers

  2. monitoring Jul 06, 2022, 05:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 06, 2022, 06:27 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 06, 2022, 06:27 PM UTC

    This incident has been resolved.