Invoice Simple incident

Service Connectivity Issues

Critical Resolved View vendor source →

Invoice Simple experienced a critical incident on May 6, 2026 affecting Invoice service, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 12:44 PM UTC
Resolved
May 06, 2026, 01:32 PM UTC
Duration
47m
Detected by Pingoru
May 06, 2026, 12:44 PM UTC

Affected components

Invoice service

Update timeline

  1. investigating May 06, 2026, 12:44 PM UTC

    We are currently investigating this issue.

  2. monitoring May 06, 2026, 01:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 06, 2026, 01:32 PM UTC

    Our cloud infrastructure provider deployed a configuration change that inadvertently affected our cluster's networking components. This caused temporary service unavailability. The issue has been resolved and all services are operational.

  4. resolved May 06, 2026, 01:32 PM UTC

    This incident has been resolved.