INVIDI Pulse experienced a minor incident on March 24, 2022 affecting Analytics/Reporting, lasting 1d 8h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 24, 2022, 09:53 AM UTC
We are noticing a difference in numbers between Custom reporting and Performance Metrics Explorer for yesterday (23rd March 2022). Our engineers identified the issue and applied the fix. This will be resolved in few hours.
- monitoring Mar 24, 2022, 10:56 AM UTC
A Fix has been implemented and we are monitoring the results
- monitoring Mar 24, 2022, 03:49 PM UTC
We are still monitoring the situation and will post a status update tomorrow.
- monitoring Mar 25, 2022, 10:02 AM UTC
We are continuing to monitor for any further issues.
- monitoring Mar 25, 2022, 12:58 PM UTC
Our performance metrics system which provides data to the performance metrics explorer and the campaign/goal/ad pages in the UI is affected for the 23rd and 24th of March. Custom reporting, rawlog export, adserving and the pacing of goals are unaffected and our Engineers are working on reprocessing the data on high priority. We'll get back to you with an update latest at the beginning of next week.
- resolved Mar 25, 2022, 06:52 PM UTC
Engineers have finished reprocessing the data. All affected systems should now show the correct information.