INVIDI Pulse incident

Pulse Custom Reporting API - Service Degradation

Minor Resolved View vendor source →

INVIDI Pulse experienced a minor incident on September 14, 2022 affecting APIs, lasting 3h 16m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2022, 07:10 AM UTC
Resolved
Sep 14, 2022, 10:27 AM UTC
Duration
3h 16m
Detected by Pingoru
Sep 14, 2022, 07:10 AM UTC

Affected components

APIs

Update timeline

  1. investigating Sep 14, 2022, 07:10 AM UTC

    We are experiencing a service degradation with Custom Reporting API: 504 Gateway Time-outs on Get reports requests. Our engineers are actively working on a solution, we will provide an update by 11:00 UTC.

  2. investigating Sep 14, 2022, 08:12 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 14, 2022, 09:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 14, 2022, 10:27 AM UTC

    This incident has been resolved.