INVIDI Pulse incident

Pulse PME(Performance Metrics Explorer) - Service Degradation

Major Resolved View vendor source →

INVIDI Pulse experienced a major incident on November 16, 2022 affecting Analytics/Reporting, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Nov 16, 2022, 05:14 AM UTC
Resolved
Nov 16, 2022, 06:27 AM UTC
Duration
1h 13m
Detected by Pingoru
Nov 16, 2022, 05:14 AM UTC

Affected components

Analytics/Reporting

Update timeline

  1. investigating Nov 16, 2022, 05:14 AM UTC

    We are experiencing a service degradation with Pulse PME(Performance Metrics Explorer). Our engineers are actively working on a solution, we will provide an update by 07:30 AM UTC.

  2. identified Nov 16, 2022, 05:43 AM UTC

    The issue has been identified and fix is being implemented

  3. monitoring Nov 16, 2022, 06:07 AM UTC

    Pulse PME(Performance Metrics Explorer) not accessible via the Campaign Page. However it's accessible directly from UI.

  4. monitoring Nov 16, 2022, 06:09 AM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Nov 16, 2022, 06:26 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Nov 16, 2022, 06:27 AM UTC

    This incident has been resolved. Pulse PME(Performance Metrics Explorer) is now accessible via Campaign page in UI and directly navigating to PME page.