INVIDI Pulse incident

Pulse Custom Reporting - Service Degradation

INVIDI Pulse experienced a major incident on July 19, 2023 affecting Analytics/Reporting, lasting 3h 17m. The incident has been resolved; the full update timeline is below.

Started: Jul 19, 2023, 08:52 AM UTC
Resolved: Jul 19, 2023, 12:10 PM UTC
Duration: 3h 17m
Detected by Pingoru: Jul 19, 2023, 08:52 AM UTC

Affected components

Analytics/Reporting

Update timeline

investigating Jul 19, 2023, 08:52 AM UTC

We are experiencing a service degradation with Custom Reporting, no data is currently available from the last 6 hours. Our engineers are actively working on a solution, we will provide an update by 12pm UTC.
resolved Jul 19, 2023, 12:10 PM UTC

The Custom Reporting service degradation has been addressed and all services are back to normal. Apologies for the inconveniences this may have caused you. Thank you for your patience.