INVIDI Pulse experienced a minor incident on August 29, 2023 affecting SSP/Programmatic, lasting 2d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 29, 2023, 05:45 PM UTC
We are experiencing a service degradation with Pulse Programmatic deal. Agency facing issue in deal creation via DV360. Our engineers are actively working on a solution, we will provide an update by 8:00 PM UTC.
- investigating Aug 29, 2023, 07:07 PM UTC
We are continuing work to identify the issue with Pulse Programmatic deal. We will provide our next update by 11 AM UTC.
- identified Aug 30, 2023, 11:47 AM UTC
We have identified the issue with Pulse Programmatic component and currently working on a solution. We will provide an update latest by 10 AM UTC tomorrow. We appreciate your patience and sincerely apologize for the inconvenience it caused.
- identified Aug 31, 2023, 10:38 AM UTC
We continue to work simultaneously on testing possible workarounds and finding permanent solution to this issue. We will provide next update by 3 PM UTC tomorrow or earlier if possible. We appreciate your patience and sincerely apologize for the inconvenience it caused.
- resolved Sep 01, 2023, 12:40 PM UTC
We continue to work simultaneously on testing possible workarounds and finding permanent solution to this issue. Next updates will be provided by your Account Manager. If you have any questions, please do not hesitate to contact the Support Team.