INVIDI Pulse incident

Pulse - Custom Reporting - Service Degradation

Minor Resolved View vendor source →

INVIDI Pulse experienced a minor incident on August 13, 2025 affecting Analytics/Reporting, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2025, 05:53 AM UTC
Resolved
Aug 13, 2025, 07:01 AM UTC
Duration
1h 8m
Detected by Pingoru
Aug 13, 2025, 05:53 AM UTC

Affected components

Analytics/Reporting

Update timeline

  1. investigating Aug 13, 2025, 05:53 AM UTC

    We are experiencing a service degradation with Custom Reporting. The reports are struck in Queued/waiting status and loading endlessly. Our engineers are actively working on a solution, we will provide an update by 9 AM UTC.

  2. resolved Aug 13, 2025, 07:01 AM UTC

    The Custom Reporting service degradation has been addressed and all services are back to normal. Apologies for the inconveniences this may have caused you. Thank you for your patience.