INVIDI Pulse incident

Pulse Asset Transcoding - Service Disruption

INVIDI Pulse experienced a major incident on August 13, 2025 affecting Asset Transcoding, lasting 15m. The incident has been resolved; the full update timeline is below.

Started: Aug 13, 2025, 01:36 PM UTC
Resolved: Aug 13, 2025, 01:51 PM UTC
Duration: 15m
Detected by Pingoru: Aug 13, 2025, 01:36 PM UTC

Affected components

Asset Transcoding

Update timeline

identified Aug 13, 2025, 01:36 PM UTC

We are experiencing a service disruption with Asset Transcoding. Our engineers are actively working on a solution. We will provide an update by 14:05 UTC.
resolved Aug 13, 2025, 01:51 PM UTC

The disruption to the Pulse Asset Transcoding service has been resolved, and all services are now operating normally. We sincerely apologize for any inconvenience this may have caused and thank you for your patience and understanding.