INVIDI Pulse incident
Performance Metrics and Campaign Metric UI - Service Degradation
INVIDI Pulse experienced a major incident on June 13, 2026 affecting UI, lasting 18h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 13, 2026, 09:32 AM UTC
We are experiencing a service degradation with Performance Metrics and Campaign Metric UI. Our engineers are actively working on a solution; we will provide an update by 12:30 UTC. Note: No impact in the ad delivery and Custom Reporting
- identified Jun 13, 2026, 12:31 PM UTC
The issue has been identified, and our engineers continue to work on a solution; we will provide an update by 15:30 UTC.
- identified Jun 13, 2026, 03:38 PM UTC
Our engineers are actively working on a solution for the issue affecting Performance Metrics and Campaign Metrics UI. Customers may continue to experience inconsistent metric reporting in the UI while remediation efforts are in progress. We will provide another update by 18:30 UTC.
- identified Jun 13, 2026, 05:55 PM UTC
We continue to work on a solution for the issue affecting Performance Metrics and Campaign Metrics UI. Customers may continue to experience inconsistencies in metric reporting in the UI for some data between June 12 and June 13 while remediation efforts are in progress. Ad Delivery and Custom Reporting remain fully operational and are not impacted by this issue. We will provide further updates as more information becomes available.
- resolved Jun 14, 2026, 03:53 AM UTC
The Performance Metrics and Campaign Metrics UI service degradation has been addressed, and all services are back to normal. We apologize for any inconvenience this may have caused. Thank you for your patience.