INVERS experienced a minor incident on October 29, 2025 affecting FleetControl and Damage Detection Activation/Deactivation, lasting 4h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 29, 2025, 04:10 PM UTC
We are currently experiencing issues with our FleetControl service. Our emergency standby staff is investigating. We’ll post an update with details and scope of the incident as soon as possible.
- identified Oct 29, 2025, 04:23 PM UTC
Important note: This only affects the FleetControl login page. You only need this if you want to log in again. FleetControl continues to function as normal. We are working with our partner on a solution. They have already confirmed the problem and that the cause lies with them.
- identified Oct 29, 2025, 04:28 PM UTC
Additional information: The login page is currently slower and graphically reduced, but login is still possible, even for our customers with their login details.
- identified Oct 29, 2025, 05:02 PM UTC
FleetControl login issue is ongoing. The underlying issue is ongoing, our partners are working on a fix. In addition the activation and deactivation process for damage detection is impacted as well.
- identified Oct 29, 2025, 06:34 PM UTC
We implemented a fix of our own to supply the login form with assets. Login form is operational again.
- identified Oct 29, 2025, 06:49 PM UTC
Correction regarding damage detection: Activation and deactivation were not impacted but one specific step for vehicle inspection during installation within SmartControl is still affected. As updated previously the FleetControl login page is operational.
- monitoring Oct 29, 2025, 06:54 PM UTC
Damage Detection activation inspection process in SmartControl is reported to be operational again. Updating the incident to monitoring.
- resolved Oct 29, 2025, 08:40 PM UTC
This incident has been resolved.