INVERS experienced a major incident on November 10, 2025 affecting FleetControl and OneAPI REST API and 1 more component, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
FleetControlOneAPI REST APISmartControl
Update timeline
- investigating Nov 10, 2025, 01:01 PM UTC
We are currently experiencing issues with our services. Our emergency standby staff is investigating. We’ll post an update with details and scope of the incident as soon as possible.
- monitoring Nov 10, 2025, 01:10 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 10, 2025, 01:12 PM UTC
The issue (solved in between) only affected customers which are using the OneAPI. Customers connected to the Classic-API were not affected.
- resolved Nov 10, 2025, 01:43 PM UTC
This incident has been resolved.
- postmortem Nov 24, 2025, 12:08 PM UTC
The incident report \(post mortem\) is available from our support team at [[email protected]](mailto:[email protected]).