Intrinio Outage History
Intrinio is up right nowPingoru has recorded 50 incidents for Intrinio: 7 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 0 of 720 (0%) |
| May 2026 | 2 | 3 of 744 (0%) |
| June 2026 | 1 | 124 of 720 (17%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 514 (0%) |
Incidents, newest first
Notice June 24, 2026 Delayed SIP Issue with CTA_A, & CTA_B 5d 4h APIv2
Started Jun 24, 2026, 03:19 PM UTC· resolved Jun 29, 2026, 07:30 PM UTC
- investigating Jun 24, 2026, 03:19 PM UTC
There is currently an issue receiving data for the CTA_A & CTA_B feeds on the 15 Minute Delayed SIP product. UTP is operating normally. Currently working with the upstream provider to get this resolved. Customers should use 15 Minute Delayed CBOE pricing as a fallback. All missing data will be backfilled.
- investigating Jun 24, 2026, 04:02 PM UTC
Data on cta_a and cta_b is flowing again and catching up. Still investigating root cause.
- monitoring Jun 24, 2026, 10:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 29, 2026, 07:30 PM UTC
This incident has been resolved.
Notice May 14, 2026 Options Feed 2h 42m
Started May 14, 2026, 02:59 PM UTC· resolved May 14, 2026, 05:42 PM UTC
- investigating May 14, 2026, 02:59 PM UTC
We are currently investigating this issue.
- resolved May 14, 2026, 05:42 PM UTC
This incident has been resolved.
Notice May 8, 2026 IEX & Equities Edge Partial Outage – APIv2
Started May 08, 2026, 03:33 PM UTC· resolved May 08, 2026, 03:33 PM UTC
- resolved May 08, 2026, 03:33 PM UTC
Due to failed servers in AWS, some IEX and Equities EDGE points are missing data from this morning. Websockets and other data streams were not affected. Data backfill is in process. File a ticket if you need assistance with a backfill.
Notice April 16, 2026 DDoS Attack –
Started Apr 16, 2026, 05:30 AM UTC· resolved Apr 16, 2026, 05:30 AM UTC
- resolved Apr 16, 2026, 05:30 AM UTC
Intrinio APIv2 received extreme and increasing traffic today which resulted in degraded service. Additional hardware as well as improved scaling and improved firewall rules were required to stabilize. We are continuing to monitor the situation.
Notice February 24, 2026 Experiencing an issue with CBOE One Delayed Feed 2h 21m APIv2
Started Feb 24, 2026, 03:37 PM UTC· resolved Feb 24, 2026, 05:58 PM UTC
- identified Feb 24, 2026, 03:37 PM UTC
We are working on an issue stemming from a change at our upstream provider.
- resolved Feb 24, 2026, 05:58 PM UTC
This incident has been resolved.
Minor December 3, 2025 Nasdaq Basic Issues 1d APIv2
Started Dec 03, 2025, 09:09 PM UTC· resolved Dec 04, 2025, 09:19 PM UTC
- identified Dec 03, 2025, 09:09 PM UTC
Reports of issues with upstream Kafka server having issues, not responding, and making us reconnect often. If you are experiencing any issues with Nasdaq Basic, this is the likely cause. We are actively working to resolve the issue.
- resolved Dec 04, 2025, 09:19 PM UTC
This incident has been resolved.
Minor October 23, 2025 Some customers may be experiencing issues with real time, delayed, and intraday stock prices this morning 4h 28m APIv2, APIv1
Started Oct 23, 2025, 02:35 PM UTC· resolved Oct 23, 2025, 07:04 PM UTC
- identified Oct 23, 2025, 02:35 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 23, 2025, 05:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 23, 2025, 07:04 PM UTC
This incident has been resolved.
Minor October 20, 2025 AWS issues impacting Intrinio's APIs and data feeds today 6h 1m APIv2, APIv1
Started Oct 20, 2025, 05:01 PM UTC· resolved Oct 20, 2025, 11:02 PM UTC
- monitoring Oct 20, 2025, 05:01 PM UTC
AWS issues and outage are affecting our data feeds and some users are still experiencing delays. We continue monitoring the situation and most feeds are performing as expected. If you are encountering data delay or issue, please file a ticket and our dev team will follow up asap. https://account.intrinio.com/account/tickets/ AWS STATUS PAGE (https://health.aws.amazon.com/health/status)
- resolved Oct 20, 2025, 11:02 PM UTC
The AWS issue was resolved as of 6:53pmEST. https://health.aws.amazon.com/health/status
Notice October 13, 2025 Networking issue at upstream data center 23h 43m APIv2
Started Oct 13, 2025, 05:32 PM UTC· resolved Oct 14, 2025, 05:16 PM UTC
- identified Oct 13, 2025, 05:32 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 14, 2025, 05:16 PM UTC
This incident has been resolved.
Minor August 13, 2025 We are investigating a potential issue with the delayed sip feed (websocket) 3h 13m APIv2
Started Aug 13, 2025, 03:13 PM UTC· resolved Aug 13, 2025, 06:26 PM UTC
- identified Aug 13, 2025, 03:13 PM UTC
The issue can be affecting websocket and rest api access.
- monitoring Aug 13, 2025, 04:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 13, 2025, 06:26 PM UTC
This incident has been resolved.
Minor July 17, 2025 Open Interest missing/returning 0 for contracts (delayed options feed) 1d APIv2
Started Jul 17, 2025, 02:41 PM UTC· resolved Jul 18, 2025, 02:47 PM UTC
- identified Jul 17, 2025, 02:41 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 18, 2025, 02:47 PM UTC
This incident has been resolved.
Notice May 12, 2025 Indices Realtime Down 1h 3m APIv2
Started May 12, 2025, 01:54 PM UTC· resolved May 12, 2025, 02:58 PM UTC
- identified May 12, 2025, 01:54 PM UTC
The issue has been identified and a fix is being implemented.
- resolved May 12, 2025, 02:58 PM UTC
Indices feed has been restored.
- postmortem May 12, 2025, 03:03 PM UTC
A network outage caused degraded service. This outage has been resolved.
Notice March 11, 2025 Missing EOD Stock Prices for US Exchagnes 13h 52m APIv2, APIv1
Started Mar 11, 2025, 02:07 AM UTC· resolved Mar 11, 2025, 03:59 PM UTC
- investigating Mar 11, 2025, 02:07 AM UTC
EOD stock prices have been delayed from our source. We are working with our provider to get this data deliver ASAP.
- resolved Mar 11, 2025, 03:59 PM UTC
We've received processed all US prices from March 10th.
Major January 13, 2025 No pricing data for IEX real time feed 1h 38m APIv2
Started Jan 13, 2025, 03:00 PM UTC· resolved Jan 13, 2025, 04:39 PM UTC
- investigating Jan 13, 2025, 03:00 PM UTC
We are investigating this issue that is affecting API and websocket users.
- resolved Jan 13, 2025, 04:39 PM UTC
This incident is now resolved and data is flowing. We are waiting for an update on the post mortem from the upstream provider.
Minor January 6, 2025 Some customers may be experiencing errors while using the API 19h 34m APIv2
Started Jan 06, 2025, 08:05 PM UTC· resolved Jan 07, 2025, 03:39 PM UTC
- identified Jan 06, 2025, 08:05 PM UTC
We are experiencing brown outs with one of our cloud providers. We are working with them on recovery and simultaneously moving components other providers
- resolved Jan 07, 2025, 03:39 PM UTC
This incident has been resolved.
Minor January 6, 2025 Quote endpoint is unavailable for some customers 1h 39m APIv2
Started Jan 06, 2025, 03:36 PM UTC· resolved Jan 06, 2025, 05:16 PM UTC
- identified Jan 06, 2025, 03:36 PM UTC
We identified an issue with the Quote endpoint and are working on a fix.
- resolved Jan 06, 2025, 05:16 PM UTC
This incident has been resolved.
Notice December 23, 2024 IEX Suspended All Trading 23h 55m APIv2
Started Dec 23, 2024, 04:33 PM UTC· resolved Dec 24, 2024, 04:28 PM UTC
- identified Dec 23, 2024, 04:33 PM UTC
IEX Exchange has encountered an issue and stopped all trading IEX. They are in the process of trying to come back online. See updates from https://iextrading.com/status/#/
- monitoring Dec 23, 2024, 05:00 PM UTC
Waiting for IEX to come back online.
- monitoring Dec 23, 2024, 05:01 PM UTC
Correction. We are waiting for IEX to bring their trading system back online.
- resolved Dec 24, 2024, 04:28 PM UTC
This has been resolved. Awaiting a postmortem from IEX. https://iextrading.com/status/#/
Minor December 15, 2024 Error messages when querying endpoints in API v2 1d 18h APIv2
Started Dec 15, 2024, 10:32 PM UTC· resolved Dec 17, 2024, 05:23 PM UTC
- identified Dec 15, 2024, 10:32 PM UTC
We are investigating reported error messages such as for api key, reached limits, etc.
- resolved Dec 17, 2024, 05:23 PM UTC
This incident has been resolved.