Intrinio Outage History

Intrinio is up right now

Intrinio had 18 outages in the last 2 years totaling 319h 33m of downtime — averaging 0.7 incidents per month.

There were 18 Intrinio outages since December 15, 2024 totaling 319h 33m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.intrinio.com

Notice June 24, 2026

Delayed SIP Issue with CTA_A, & CTA_B

Detected by Pingoru
Jun 24, 2026, 03:19 PM UTC
Resolved
Jun 29, 2026, 07:30 PM UTC
Duration
5d 4h
Affected: APIv2
Timeline · 4 updates
  1. investigating Jun 24, 2026, 03:19 PM UTC

    There is currently an issue receiving data for the CTA_A & CTA_B feeds on the 15 Minute Delayed SIP product. UTP is operating normally. Currently working with the upstream provider to get this resolved. Customers should use 15 Minute Delayed CBOE pricing as a fallback. All missing data will be backfilled.

  2. investigating Jun 24, 2026, 04:02 PM UTC

    Data on cta_a and cta_b is flowing again and catching up. Still investigating root cause.

  3. monitoring Jun 24, 2026, 10:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 29, 2026, 07:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 14, 2026

Options Feed

Detected by Pingoru
May 14, 2026, 02:59 PM UTC
Resolved
May 14, 2026, 05:42 PM UTC
Duration
2h 42m
Timeline · 2 updates
  1. investigating May 14, 2026, 02:59 PM UTC

    We are currently investigating this issue.

  2. resolved May 14, 2026, 05:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 8, 2026

IEX & Equities Edge Partial Outage

Detected by Pingoru
May 08, 2026, 03:33 PM UTC
Resolved
May 08, 2026, 03:33 PM UTC
Duration
—
Affected: APIv2
Timeline · 1 update
  1. resolved May 08, 2026, 03:33 PM UTC

    Due to failed servers in AWS, some IEX and Equities EDGE points are missing data from this morning. Websockets and other data streams were not affected. Data backfill is in process. File a ticket if you need assistance with a backfill.

Read the full incident report →

Notice April 16, 2026

DDoS Attack

Detected by Pingoru
Apr 16, 2026, 05:30 AM UTC
Resolved
Apr 16, 2026, 05:30 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Apr 16, 2026, 05:30 AM UTC

    Intrinio APIv2 received extreme and increasing traffic today which resulted in degraded service. Additional hardware as well as improved scaling and improved firewall rules were required to stabilize. We are continuing to monitor the situation.

Read the full incident report →

Notice February 24, 2026

Experiencing an issue with CBOE One Delayed Feed

Detected by Pingoru
Feb 24, 2026, 03:37 PM UTC
Resolved
Feb 24, 2026, 05:58 PM UTC
Duration
2h 21m
Affected: APIv2
Timeline · 2 updates
  1. identified Feb 24, 2026, 03:37 PM UTC

    We are working on an issue stemming from a change at our upstream provider.

  2. resolved Feb 24, 2026, 05:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 3, 2025

Nasdaq Basic Issues

Detected by Pingoru
Dec 03, 2025, 09:09 PM UTC
Resolved
Dec 04, 2025, 09:19 PM UTC
Duration
1d
Affected: APIv2
Timeline · 2 updates
  1. identified Dec 03, 2025, 09:09 PM UTC

    Reports of issues with upstream Kafka server having issues, not responding, and making us reconnect often. If you are experiencing any issues with Nasdaq Basic, this is the likely cause. We are actively working to resolve the issue.

  2. resolved Dec 04, 2025, 09:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 23, 2025

Some customers may be experiencing issues with real time, delayed, and intraday stock prices this morning

Detected by Pingoru
Oct 23, 2025, 02:35 PM UTC
Resolved
Oct 23, 2025, 07:04 PM UTC
Duration
4h 28m
Affected: APIv2APIv1
Timeline · 3 updates
  1. identified Oct 23, 2025, 02:35 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Oct 23, 2025, 05:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 23, 2025, 07:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025

AWS issues impacting Intrinio's APIs and data feeds today

Detected by Pingoru
Oct 20, 2025, 05:01 PM UTC
Resolved
Oct 20, 2025, 11:02 PM UTC
Duration
6h 1m
Affected: APIv2APIv1
Timeline · 2 updates
  1. monitoring Oct 20, 2025, 05:01 PM UTC

    AWS issues and outage are affecting our data feeds and some users are still experiencing delays. We continue monitoring the situation and most feeds are performing as expected. If you are encountering data delay or issue, please file a ticket and our dev team will follow up asap. https://account.intrinio.com/account/tickets/ AWS STATUS PAGE (https://health.aws.amazon.com/health/status)

  2. resolved Oct 20, 2025, 11:02 PM UTC

    The AWS issue was resolved as of 6:53pmEST. https://health.aws.amazon.com/health/status

Read the full incident report →

Notice October 13, 2025

Networking issue at upstream data center

Detected by Pingoru
Oct 13, 2025, 05:32 PM UTC
Resolved
Oct 14, 2025, 05:16 PM UTC
Duration
23h 43m
Affected: APIv2
Timeline · 2 updates
  1. identified Oct 13, 2025, 05:32 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Oct 14, 2025, 05:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 13, 2025

We are investigating a potential issue with the delayed sip feed (websocket)

Detected by Pingoru
Aug 13, 2025, 03:13 PM UTC
Resolved
Aug 13, 2025, 06:26 PM UTC
Duration
3h 13m
Affected: APIv2
Timeline · 3 updates
  1. identified Aug 13, 2025, 03:13 PM UTC

    The issue can be affecting websocket and rest api access.

  2. monitoring Aug 13, 2025, 04:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 13, 2025, 06:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 12, 2025

Indices Realtime Down

Detected by Pingoru
May 12, 2025, 01:54 PM UTC
Resolved
May 12, 2025, 02:58 PM UTC
Duration
1h 3m
Affected: APIv2
Timeline · 3 updates
  1. identified May 12, 2025, 01:54 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved May 12, 2025, 02:58 PM UTC

    Indices feed has been restored.

  3. postmortem May 12, 2025, 03:03 PM UTC

    A network outage caused degraded service. This outage has been resolved.

Read the full incident report →

Notice March 11, 2025

Missing EOD Stock Prices for US Exchagnes

Detected by Pingoru
Mar 11, 2025, 02:07 AM UTC
Resolved
Mar 11, 2025, 03:59 PM UTC
Duration
13h 52m
Affected: APIv2APIv1
Timeline · 2 updates
  1. investigating Mar 11, 2025, 02:07 AM UTC

    EOD stock prices have been delayed from our source. We are working with our provider to get this data deliver ASAP.

  2. resolved Mar 11, 2025, 03:59 PM UTC

    We've received processed all US prices from March 10th.

Read the full incident report →

Major January 13, 2025

No pricing data for IEX real time feed

Detected by Pingoru
Jan 13, 2025, 03:00 PM UTC
Resolved
Jan 13, 2025, 04:39 PM UTC
Duration
1h 38m
Affected: APIv2
Timeline · 2 updates
  1. investigating Jan 13, 2025, 03:00 PM UTC

    We are investigating this issue that is affecting API and websocket users.

  2. resolved Jan 13, 2025, 04:39 PM UTC

    This incident is now resolved and data is flowing. We are waiting for an update on the post mortem from the upstream provider.

Read the full incident report →

Minor January 6, 2025

Some customers may be experiencing errors while using the API

Detected by Pingoru
Jan 06, 2025, 08:05 PM UTC
Resolved
Jan 07, 2025, 03:39 PM UTC
Duration
19h 34m
Affected: APIv2
Timeline · 2 updates
  1. identified Jan 06, 2025, 08:05 PM UTC

    We are experiencing brown outs with one of our cloud providers. We are working with them on recovery and simultaneously moving components other providers

  2. resolved Jan 07, 2025, 03:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 6, 2025

Quote endpoint is unavailable for some customers

Detected by Pingoru
Jan 06, 2025, 03:36 PM UTC
Resolved
Jan 06, 2025, 05:16 PM UTC
Duration
1h 39m
Affected: APIv2
Timeline · 2 updates
  1. identified Jan 06, 2025, 03:36 PM UTC

    We identified an issue with the Quote endpoint and are working on a fix.

  2. resolved Jan 06, 2025, 05:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 23, 2024

IEX Suspended All Trading

Detected by Pingoru
Dec 23, 2024, 04:33 PM UTC
Resolved
Dec 24, 2024, 04:28 PM UTC
Duration
23h 55m
Affected: APIv2
Timeline · 4 updates
  1. identified Dec 23, 2024, 04:33 PM UTC

    IEX Exchange has encountered an issue and stopped all trading IEX. They are in the process of trying to come back online. See updates from https://iextrading.com/status/#/

  2. monitoring Dec 23, 2024, 05:00 PM UTC

    Waiting for IEX to come back online.

  3. monitoring Dec 23, 2024, 05:01 PM UTC

    Correction. We are waiting for IEX to bring their trading system back online.

  4. resolved Dec 24, 2024, 04:28 PM UTC

    This has been resolved. Awaiting a postmortem from IEX. https://iextrading.com/status/#/

Read the full incident report →

Minor December 15, 2024

Error messages when querying endpoints in API v2

Detected by Pingoru
Dec 15, 2024, 10:32 PM UTC
Resolved
Dec 17, 2024, 05:23 PM UTC
Duration
1d 18h
Affected: APIv2
Timeline · 2 updates
  1. identified Dec 15, 2024, 10:32 PM UTC

    We are investigating reported error messages such as for api key, reached limits, etc.

  2. resolved Dec 17, 2024, 05:23 PM UTC

    This incident has been resolved.

Read the full incident report →