Intrinio experienced a minor incident on January 19, 2023 affecting APIv2, lasting 5d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 19, 2023, 03:05 PM UTC
We are investigating an issue with options chain data endpoint via web api (delayed and realtime)
- identified Jan 19, 2023, 05:57 PM UTC
The issue has been identified and it is also affecting unusual options activities.
- identified Jan 19, 2023, 09:07 PM UTC
We are continuing to work on a fix for this issue. A fix is underway for UOA for the current day. EOD options and EOD UOA will be next up.
- monitoring Jan 20, 2023, 02:07 PM UTC
UPDATE: investigating issues that are likely affecting the API. as of 11:08amET UPDATE: continue monitoring and investigating issues with UOA as of 9:55amET. Fixes to eod, delayed and realtime chain and UOA have been implemented last night and we are monitoring the results this morning.
- monitoring Jan 20, 2023, 04:08 PM UTC
UPDATE: 4:15pmET - We are still closely monitoring the situation and will continue to push updates for the options feeds. UPDATE 11:30amET - The API is operational. Our team is closely monitoring the situation and will continue to push updates throughout the day, including for the options feeds.
- monitoring Jan 23, 2023, 02:40 PM UTC
UPDATE 1/23 1pmET: eod options, including options chain endpoints are being populated - we continue monitoring this development. UPDATE 1/23 9:30amET -- Delayed and real time Unusual Options Activity endpoint is operational and showing health metrics and being monitored. Options chain endpoint and EOD options are still being worked.
- resolved Jan 24, 2023, 03:11 PM UTC
This incident has been resolved.