Intrinio incident

Issue with ticker F (Ford) -- RT and Delayed Options

Minor Resolved View vendor source →

Intrinio experienced a minor incident on February 10, 2023 affecting APIv2, lasting 3h 27m. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2023, 03:45 PM UTC
Resolved
Feb 10, 2023, 07:12 PM UTC
Duration
3h 27m
Detected by Pingoru
Feb 10, 2023, 03:45 PM UTC

Affected components

APIv2

Update timeline

  1. investigating Feb 10, 2023, 03:45 PM UTC

    Potential issue with F (Ford) missing data this morning. Affecting websocket and web api alike.

  2. identified Feb 10, 2023, 04:50 PM UTC

    This is affecting websocket only, which didn't send some trades at market open. Mainly isolated to ticker F. The issue has been identified and is already being addressed.

  3. resolved Feb 10, 2023, 07:12 PM UTC

    This incident has been resolved.