Intrinio incident

Options Real Time feed potentially down

Major Resolved View vendor source →

Intrinio experienced a major incident on February 23, 2023 affecting APIv2, lasting 15h 54m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2023, 07:11 PM UTC
Resolved
Feb 24, 2023, 11:06 AM UTC
Duration
15h 54m
Detected by Pingoru
Feb 23, 2023, 07:11 PM UTC

Affected components

APIv2

Update timeline

  1. investigating Feb 23, 2023, 07:11 PM UTC

    We are investigating an issue that is affecting real time options (and delayed) via websocket and potentially via rest api as well, as of around 1:58pmET.

  2. investigating Feb 23, 2023, 08:59 PM UTC

    We continue investigating what caused this issue and will update as soon as we know more.

  3. resolved Feb 24, 2023, 11:06 AM UTC

    Options feed is operational as of 2:45pmET 2/23, however we are still investigating what triggered the partial outage.