Intrinio incident

Real time options issue accessing websocket

Major Resolved View vendor source →

Intrinio experienced a major incident on March 1, 2023 affecting APIv2, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2023, 02:45 PM UTC
Resolved
Mar 01, 2023, 04:44 PM UTC
Duration
1h 59m
Detected by Pingoru
Mar 01, 2023, 02:45 PM UTC

Affected components

APIv2

Update timeline

  1. investigating Mar 01, 2023, 02:45 PM UTC

    We are currently looking at an issue which is affecting real time options websocket access as of 9:35amET

  2. identified Mar 01, 2023, 03:09 PM UTC

    The issue has been identified and a resolution is currently in place to restore websocket connection.

  3. monitoring Mar 01, 2023, 03:38 PM UTC

    Websocket connection is back up and we keep monitoring it. We'll be proving more details shortly.

  4. resolved Mar 01, 2023, 04:44 PM UTC

    This incident has been resolved.