Intrinio incident

Real time and delayed options issue

Minor Resolved View vendor source →

Intrinio experienced a minor incident on April 11, 2023 affecting APIv2, lasting 4h 23m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2023, 03:44 PM UTC
Resolved
Apr 11, 2023, 08:07 PM UTC
Duration
4h 23m
Detected by Pingoru
Apr 11, 2023, 03:44 PM UTC

Affected components

APIv2

Update timeline

  1. investigating Apr 11, 2023, 03:44 PM UTC

    We are currently investigating an issue with real time and delayed options - via websocket (and likely via api as well).

  2. monitoring Apr 11, 2023, 04:05 PM UTC

    We are monitoring the streaming and stability of data after we saw a reset on our end.

  3. monitoring Apr 11, 2023, 04:41 PM UTC

    We are monitoring the streaming and stability of data after we saw a reset on our end.

  4. resolved Apr 11, 2023, 08:07 PM UTC

    This incident has been resolved.