Intrinio incident

RT options degraded performance

Minor Resolved View vendor source →

Intrinio experienced a minor incident on April 26, 2023 affecting APIv2, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2023, 01:56 PM UTC
Resolved
Apr 26, 2023, 02:16 PM UTC
Duration
20m
Detected by Pingoru
Apr 26, 2023, 01:56 PM UTC

Affected components

APIv2

Update timeline

  1. investigating Apr 26, 2023, 01:56 PM UTC

    Some customers are experiencing difficulties with RT an interval options, affecting web api and websocket. We are investigating.

  2. resolved Apr 26, 2023, 02:16 PM UTC

    We are still investigating our alerts and what caused the issue. Data is flowing via web api and websocket. Delayed options data is also running but will take 15min to be flowing normally.