Intrinio experienced a minor incident on May 8, 2023 affecting APIv2, lasting 2h 51m. The incident has been resolved; the full update timeline is below.
Affected components
APIv2
Update timeline
- investigating May 08, 2023, 01:48 PM UTC
Some customers are experiencing issues with real time stock prices via web API and websocket. We are investigating the issue.
- identified May 08, 2023, 02:05 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 08, 2023, 02:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 08, 2023, 04:40 PM UTC
There was an issue with a redis-cloud instance which affected us. It is now resolved.