Intrinio experienced a minor incident on May 15, 2023 affecting APIv2, lasting 3h 39m. The incident has been resolved; the full update timeline is below.
Affected components
APIv2
Update timeline
- investigating May 15, 2023, 01:42 PM UTC
We are currently investigating an issue with real time and delayed options data this morning. Some customers are not able to connect to the feed via SDK and API, including websocket.
- monitoring May 15, 2023, 02:18 PM UTC
Data is flowing with no issues for the past 25-30 min. We are monitoring the situation for the next couple of hours.
- resolved May 15, 2023, 05:21 PM UTC
This incident has been resolved.