Intrinio experienced a minor incident on June 12, 2023 affecting APIv2, lasting 6h 2m. The incident has been resolved; the full update timeline is below.
Affected components
APIv2
Update timeline
- investigating Jun 12, 2023, 02:34 PM UTC
Some clients could be experiencing an issue when trying to connect to the websocket to stream real time options data. It may be affecting all of SDKs or just some. We are investigating what could be causing this.
- monitoring Jun 12, 2023, 03:42 PM UTC
A fix has been implemented and we are monitoring results. Data should be flowing now for real time options. We will update with more info shortly.
- monitoring Jun 12, 2023, 03:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 12, 2023, 08:36 PM UTC
This incident has been resolved.