Intrinio experienced a minor incident on July 17, 2023 affecting APIv2, lasting 4h 21m. The incident has been resolved; the full update timeline is below.
Affected components
APIv2
Update timeline
- identified Jul 17, 2023, 01:02 PM UTC
We’ve identified and are already working on a resolution for a potential issue with real time (and potentially delayed) options data that could be causing stale or missing prices this morning.
- identified Jul 17, 2023, 02:06 PM UTC
We continue working with the server hosting provider to resolve this issue asap.
- monitoring Jul 17, 2023, 02:24 PM UTC
We continue monitoring the situation as data is resuming successful connections.
- monitoring Jul 17, 2023, 04:13 PM UTC
We are continuing to monitor for any further issues, missing or stale prices for options data.
- resolved Jul 17, 2023, 05:24 PM UTC
This incident has been resolved.