Intrinio experienced a major incident on September 20, 2023 affecting APIv2, lasting 3h 37m. The incident has been resolved; the full update timeline is below.
Affected components
APIv2
Update timeline
- investigating Sep 20, 2023, 01:32 PM UTC
We are investigating an issue where the options feed could have stale data for some symbols and/or clients are unable to connect and stream data.
- identified Sep 20, 2023, 01:35 PM UTC
Data should be flowing as usual within the next couple of minutes.
- monitoring Sep 20, 2023, 01:42 PM UTC
Data is flowing and symbols are updating as usual. We continue to monitor websocket connections.
- resolved Sep 20, 2023, 05:10 PM UTC
This incident has been resolved.