Options Feed
Timeline · 2 updates
- investigating May 14, 2026, 02:59 PM UTC
We are currently investigating this issue.
- resolved May 14, 2026, 05:42 PM UTC
This incident has been resolved.
Intrinio Outage History
Intrinio is up right nowIntrinio had 19 outages in the last 2 years totaling 218h 59m of downtime — averaging 0.8 incidents per month.
There were 19 Intrinio outages since June 10, 2024 totaling 218h 59m of downtime. Each is summarised below — incident details, duration, and resolution information.
IEX & Equities Edge Partial Outage
Affected: APIv2
Timeline · 1 update
- resolved May 08, 2026, 03:33 PM UTC
Due to failed servers in AWS, some IEX and Equities EDGE points are missing data from this morning. Websockets and other data streams were not affected. Data backfill is in process. File a ticket if you need assistance with a backfill.
DDoS Attack
Timeline · 1 update
- resolved Apr 16, 2026, 05:30 AM UTC
Intrinio APIv2 received extreme and increasing traffic today which resulted in degraded service. Additional hardware as well as improved scaling and improved firewall rules were required to stabilize. We are continuing to monitor the situation.
Experiencing an issue with CBOE One Delayed Feed
Affected: APIv2
Timeline · 2 updates
- identified Feb 24, 2026, 03:37 PM UTC
We are working on an issue stemming from a change at our upstream provider.
- resolved Feb 24, 2026, 05:58 PM UTC
This incident has been resolved.
Nasdaq Basic Issues
Affected: APIv2
Timeline · 2 updates
- identified Dec 03, 2025, 09:09 PM UTC
Reports of issues with upstream Kafka server having issues, not responding, and making us reconnect often. If you are experiencing any issues with Nasdaq Basic, this is the likely cause. We are actively working to resolve the issue.
- resolved Dec 04, 2025, 09:19 PM UTC
This incident has been resolved.
Some customers may be experiencing issues with real time, delayed, and intraday stock prices this morning
Affected: APIv2APIv1
Timeline · 3 updates
- identified Oct 23, 2025, 02:35 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 23, 2025, 05:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 23, 2025, 07:04 PM UTC
This incident has been resolved.
AWS issues impacting Intrinio's APIs and data feeds today
Affected: APIv2APIv1
Timeline · 2 updates
- monitoring Oct 20, 2025, 05:01 PM UTC
AWS issues and outage are affecting our data feeds and some users are still experiencing delays. We continue monitoring the situation and most feeds are performing as expected. If you are encountering data delay or issue, please file a ticket and our dev team will follow up asap. https://account.intrinio.com/account/tickets/ AWS STATUS PAGE (https://health.aws.amazon.com/health/status)
- resolved Oct 20, 2025, 11:02 PM UTC
The AWS issue was resolved as of 6:53pmEST. https://health.aws.amazon.com/health/status
Networking issue at upstream data center
Affected: APIv2
Timeline · 2 updates
- identified Oct 13, 2025, 05:32 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 14, 2025, 05:16 PM UTC
This incident has been resolved.
We are investigating a potential issue with the delayed sip feed (websocket)
Affected: APIv2
Timeline · 3 updates
- identified Aug 13, 2025, 03:13 PM UTC
The issue can be affecting websocket and rest api access.
- monitoring Aug 13, 2025, 04:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 13, 2025, 06:26 PM UTC
This incident has been resolved.
Open Interest missing/returning 0 for contracts (delayed options feed)
Affected: APIv2
Timeline · 2 updates
- identified Jul 17, 2025, 02:41 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 18, 2025, 02:47 PM UTC
This incident has been resolved.
Indices Realtime Down
Affected: APIv2
Timeline · 3 updates
- identified May 12, 2025, 01:54 PM UTC
The issue has been identified and a fix is being implemented.
- resolved May 12, 2025, 02:58 PM UTC
Indices feed has been restored.
- postmortem May 12, 2025, 03:03 PM UTC
A network outage caused degraded service. This outage has been resolved.
Missing EOD Stock Prices for US Exchagnes
Affected: APIv2APIv1
Timeline · 2 updates
- investigating Mar 11, 2025, 02:07 AM UTC
EOD stock prices have been delayed from our source. We are working with our provider to get this data deliver ASAP.
- resolved Mar 11, 2025, 03:59 PM UTC
We've received processed all US prices from March 10th.
No pricing data for IEX real time feed
Affected: APIv2
Timeline · 2 updates
- investigating Jan 13, 2025, 03:00 PM UTC
We are investigating this issue that is affecting API and websocket users.
- resolved Jan 13, 2025, 04:39 PM UTC
This incident is now resolved and data is flowing. We are waiting for an update on the post mortem from the upstream provider.
Some customers may be experiencing errors while using the API
Affected: APIv2
Timeline · 2 updates
- identified Jan 06, 2025, 08:05 PM UTC
We are experiencing brown outs with one of our cloud providers. We are working with them on recovery and simultaneously moving components other providers
- resolved Jan 07, 2025, 03:39 PM UTC
This incident has been resolved.
Quote endpoint is unavailable for some customers
Affected: APIv2
Timeline · 2 updates
- identified Jan 06, 2025, 03:36 PM UTC
We identified an issue with the Quote endpoint and are working on a fix.
- resolved Jan 06, 2025, 05:16 PM UTC
This incident has been resolved.
IEX Suspended All Trading
Affected: APIv2
Timeline · 4 updates
- identified Dec 23, 2024, 04:33 PM UTC
IEX Exchange has encountered an issue and stopped all trading IEX. They are in the process of trying to come back online. See updates from https://iextrading.com/status/#/
- monitoring Dec 23, 2024, 05:00 PM UTC
Waiting for IEX to come back online.
- monitoring Dec 23, 2024, 05:01 PM UTC
Correction. We are waiting for IEX to bring their trading system back online.
- resolved Dec 24, 2024, 04:28 PM UTC
This has been resolved. Awaiting a postmortem from IEX. https://iextrading.com/status/#/
Error messages when querying endpoints in API v2
Affected: APIv2
Timeline · 2 updates
- identified Dec 15, 2024, 10:32 PM UTC
We are investigating reported error messages such as for api key, reached limits, etc.
- resolved Dec 17, 2024, 05:23 PM UTC
This incident has been resolved.
Some clients may not be receiving options data via the python sdk
Affected: APIv2APIv1
Timeline · 3 updates
- investigating Jun 10, 2024, 07:20 PM UTC
We are investigating this issue
- monitoring Jun 10, 2024, 08:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 10, 2024, 08:42 PM UTC
This incident has been resolved.
Incorrect strikes for NVDA
Affected: APIv2APIv1
Timeline · 2 updates
- identified Jun 10, 2024, 03:54 PM UTC
We identified an issue with NVDA's strike prices in the options feeds and are working for a resultion asap.
- resolved Jun 11, 2024, 02:10 PM UTC
This incident has been resolved.