Intricately experienced a minor incident on September 17, 2021 affecting Enrichment, lasting 5h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Enrichment
Update timeline
- identified Sep 17, 2021, 03:45 PM UTC
We are experiencing delays enriching Salesforce records due to a large increase in enrichment requests. We're working on scaling up our capacity to bring enrichment times back down to a few seconds.
- identified Sep 17, 2021, 03:45 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 17, 2021, 04:04 PM UTC
We have stabilized Salesforce record enrichment times. We'll continue to actively monitor enrichment times to ensure continued smooth operation.
- resolved Sep 17, 2021, 09:00 PM UTC
This incident has been resolved.